Developing Your Emotional IQ



Course 1:      Donors are the Drivers®

Five Lessons   Topics:  starting in the “right” place:  how and why donors participate in philanthropy; when is a donor a “donor”

Course 2:      Renew & Refresh™

Five Lessons   Topics:   why renewal is more critical than acquisition; how to renew and acquire donors; balancing growth with sustainability

Course 3:      Building Your Pipeline

Four Lessons   Topics:  key factors in donor relationships; understanding and applying donor power levers

17 videos, 18 exercises, 2 cast studies, 3 podcast interviews, 3 quizzes

Approximate time to complete:  10 hours.

Certification of Completion issued upon submission of all quizzes